1.- POLICIES

  • Fusión.Málaga will not assume any amount derived or generated by erroneous or misplaced addresses (both in the billing address and the shipping address). If there is any error in the data provided by the client, it will be his obligation to assume the expenses that are generated or derived from the error.

  • Orders placed until 4:00 pm from Monday to Friday (working days) are delivered on the same day. Orders placed after 4:00 pm, during the weekend or in holidays, will be delivered the next working day.

  • Fusion.Málaga works with different transport companies that offer various shipping methods. The customer can freely choose from the options available for his delivery address. All the relevant information on each of the different shipping methods is available in the "Shipping Costs and Delivery Times" section.

  • Once the order is delivered to the carrier chosen by the customer, it is the carrier's responsibility to respond to any delay or unforeseen force majeure.

  • The company chosen by the client will send him a tracking number so that he can know at any time where the order is located. If this is not the case for whatever reason, you can always ask us for a copy of the tracking number in the "Contact Us" section.

  • International shipments may be subject to customs and security controls, which may imply a delay in the delivery time. This delay may not be a reason for resignation or return by the customer.
  • Because we are committed to the environment by being a quality trade and adhering to the sustainable world, we may reduce packaging, especially if it is made of plastic. Please, if you need the original packaging, let us know as we recycle everything. Thanks for helping.

2.- SHIPPING COSTS AND DELIVERY TIMES

2.1.- MRW: Express delivery 2-15 days depending on country and delivery address

  • Peninsular Spain, Gibraltar, Portugal:
    €6 (free for shipments over €59.95)

  • France, Italy, Belgium, Denmark, Austria, Luxembourg, Poland, Germany, Holland, Czech Rep., Switzerland, United Kingdom
    €32 (free for shipments over €319.95)

  • Bulgaria, Hungary, Romania, Ireland, Slovenia, Slovakia, Estonia, Latvia, Lithuania, Finland, Sweden, Norway, Greece:
    €52 (free for shipments over €519.95)

MRW will make 2 delivery attempts on consecutive days. After the second attempt, if delivery could not have been made due to the absence of the recipient, the package will be deposited at the nearest MRW agency and the client must go to pick it up within a maximum period of 15 calendar days.

After this period, the package is returned to Fusión.Málaga and the customer must pay the expenses incurred for the return and re-dispatch of the package.

2.2.- MONDIAL RELAY: Delivery 5-15 days depending on country and delivery address

Point Pack Delivery

  • Peninsular Spain:
    €3 (free for shipments over €29.95)

  • France, Belgium, Luxembourg:
    €6 (free for shipments over €59.95)

The packages will remain available at the chosen pack point for up to 7 calendar days. After this period, the package is returned to Fusión.Málaga and the customer must pay the expenses incurred for the return and re-dispatch of the package.

Home Delivery

  • Peninsular Spain:
    €8 (free for shipments over €79.95)

  • France, Belgium, Luxembourg, Germany, Holland, Portugal, Austria:
    €12 (free for shipments over €119.95)

Mondial Relay reserves the right to make several delivery attempts to the address that has been indicated, either by delivering the package to the person indicated or to another person at that address, or by depositing the package in a mailbox without need for signature. If the package cannot be delivered, it is returned to Fusión.Málaga and the customer must pay the expenses incurred for the return and re-dispatch of the package.

2.3.- CORREOS: Delivery 5-15 days depending on country and delivery address

  • Peninsular Spain:
    €9 (free for shipments over €89.95)

  • Germany, Austria, Belgium, France, Holland, Italy, Luxembourg, Portugal, United Kingdom:
    €20 (free for shipments over €199.95)

Correos will make a delivery attempt to the address indicated.

If this is not possible, the package will remain at the Post Office for up to 7 calendar days. After this period, the package is returned to Fusión.Málaga and the customer must pay the expenses incurred for the return and re-dispatch of the package.

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